You have questions?
We have answers!
Will we actually be locked inside?
Not at all! The entry door will always remain unlocked for your safety. If you need to leave the room at any point simply let the Game Master know and you can walk right out.
How many can play?
While we do accept groups of 2. Our rooms are designed better for groups of 3 or more. We do ask that you carpool whenever possible, due to limited parking space. If our lot is full, we ask that you check the nearby beach access lots.
How old do you have to be?
We have no age limit. Our rooms are designed to be family-friendly. However, we ask that children under the age of 12 are accompanied by an adult (18+). Ages 5 and under play free.
Will we be playing with strangers?
No. While some escape rooms have open teams, we do not. With COVID, we make sure each team is playing with only the people in their group. (Which does mean we require a minimum of two players).
What time should I arrive?
We ask that you arrive 10 minutes before your time is set to start. The Game Masters have instructions to go over before you can start. Arriving early ensures there is enough time for the introduction, questions, and bathroom needs before your time is set to start. Arriving late could impact your gameplay.
Do we need to make an appointment?
We prefer that you do. While we accept walk-ins, we can't always guarantee available rooms/spaces. It is better to book in advance to ensure that you can play.
Are there cameras inside the room?
Yes! We have cameras inside the room so the Game Masters can give the best help possible when giving clues. But, we are not recording anything from your time in the room.
Can we use our phones in the room?
We do not confiscate phones, however they are unlikely to help you complete the puzzles and escape the room. We recommend you put your phones on Do Not Disturb (or silent) and focus on the game without them. Please do not take photos or videos inside the room.
How long will it take?
For the indoor experience, you have 1 hour to complete the game.
For the outdoor scavenger hunt, groups typically finish within 2 hours, though there is no time limit.
Can we swap games/times?
Please be sure to book the experience and time you definitely want. We cannot guarantee that a particular game or time will be available for swapping.
If you need to cancel, please call us ahead of time so we can open that spot up for someone else who might want to play.