You have questions?
We have answers!
We accept groups of 2-10. We do ask that you carpool whenever possible, due to limited parking space. If our lot is full, we ask that you check the nearby beach access lots.
How old do you have to be?
We have no age limit. Our rooms are designed to be family-friendly. However, we ask that children under the age of 12 are accompanied by an adult (18+). Ages 5 and under play free.
Will we be playing with strangers?
No. While some escape rooms have open teams, we do not. Each team is playing with only the people in their group. (Which does mean we require a minimum of two players).
What time should I arrive?
We ask that you arrive 10 minutes before your time is set to start. The Game Masters have instructions to go over before you can start. Arriving early ensures there is enough time for the introduction, questions, and bathroom needs before your time is set to start. 5 minutes after your start time, the countdown timer will begin, whether you've arrived or not, and being 30 minutes late will forfeit your room entirely. If you expect to arrive late, please give us a call beforehand, and we will do our best to accommodate, however, we cannot guarantee anything, as there will likely be groups playing after you, and it is unfair to impact their gameplay.
Do we need to make an appointment?
We prefer that you do. While we accept walk-ins, we can't always guarantee available rooms/spaces. It is better to book in advance to ensure that you can play.
Are there cameras inside the room?
Yes! We have cameras inside the room so the Game Masters can give the best help possible when giving clues.
Can we use our phones in the room?
We do not confiscate phones, however they are unlikely to help you complete the puzzles and escape the room. We recommend you put your phones on Do Not Disturb (or silent) and focus on the game without them. Please do not take photos or videos inside the room.
How long will it take?
For the indoor experience, you have 1 hour to complete the game.
For the outdoor scavenger hunt, groups typically finish within 2 hours, though there is no time limit.
Can we cancel or swap games/times?
Please be sure to book the experience and time you definitely want. We cannot guarantee that a particular game or time will be available for swapping.
If you need to cancel do so upwards of 48 hours before your scheduled time, or we will not refund you. Please be considerate of others who may want to play the game, and of our time as Game Masters.
Is it $30 total or per-person?
All of our games are $30 per person. Children 5 and under play free.
Where can I park?
Parking in our lot is very limited, so it is first come first serve. We ask that groups carpool, when possible. If our lot is full, check the nearby lots (such as the Beach Access Lots) for extra space. Please note: these other lots are paid parking from March-November, and we will not reimburse you for parking costs.